PRIVACY POLICY

Last Updated: October 12, 2026

This Privacy Policy describes how the Associate Law Firm “Legal Service” (Biroul Asociat de Avocați „Legal Service”), hereinafter referred to as “BAA Legal Service”, the “Controller”, or “we”, collects, uses, stores, and protects your personal data in connection with the use of the legalservice.md website and legal services provided, in compliance with the provisions of the Law of the Republic of Moldova No. 195/2024 on Personal Data Protection.

We are committed to maintaining the confidentiality and security of your information and ensuring transparent and lawful data processing.

1. Identification Details of the Controller

  • Full legal name: Biroul Asociat de Avocați „Legal Service” (Associate Law Firm “Legal Service”)

  • Tax code / IDNO: 43011017

  • Registered / Professional seat: mun. Chișinău, 1 N. Titulescu Street, MD-2032, Republic of Moldova

  • Contact email: info.legalservice.md@gmail.com

  • Contact telephone: +373 79 997 777

2. Definitions

  • Personal data: any information relating to an identified or identifiable natural person (“data subject”).

  • Processing: any operation performed on personal data (collection, recording, structuring, storage, adaptation, consultation, use, disclosure, erasure, etc.).

  • Data subject: website user, client, prospective client, or representative of a legal entity whose data is processed.

  • Controller: BAA “Legal Service”, which determines the purposes and means of personal data processing.

3. Scope of this Policy

This Policy applies to visitors of the legalservice.md website, persons submitting inquiries via electronic contact or consultation forms, persons contacting the firm via telephone, email, or messaging channels, as well as clients and prospective clients of our legal services.

4. Categories of Processed Personal Data

BAA “Legal Service” processes only data strictly necessary for declared legitimate purposes, namely:

  • Technical browsing data: IP address, browser type and version, operating system, time zone, date and time of access, visited pages, and server requests, automatically collected to ensure platform security and stability.

  • Data submitted via contact/consultation forms: first name, last name, email address, telephone number, and brief description of the legal inquiry.

  • Direct communication data (telephone, email, messaging apps): identification data, contact details, correspondence content, and documents voluntarily transmitted for initial legal review.

5. Legal Bases and Purposes of Processing

Data processing is carried out pursuant to Law No. 195/2024 based on the following grounds and purposes:

  • Pre-contractual steps and performance of legal assistance contracts: handling incoming inquiries, preparing professional fee proposals, communicating with clients, and rendering contracted advocacy services.

  • Compliance with legal obligations: maintaining professional and accounting records, file archiving, and adhering to regulatory standards governing the legal profession and taxation in the Republic of Moldova.

  • Legitimate interest of the Controller: ensuring cybersecurity of web infrastructure, preventing abusive traffic or technical threats, and optimizing platform performance.

  • Consent of the data subject: when utilizing non-essential (analytical/statistical) cookies or other operations where explicit consent is mandated by law.

6. Recipients of Personal Data

Your data may be disclosed strictly to the extent necessary to the following recipients:

  • Technical and IT service providers (web hosting, maintenance, IT security) acting as data processors under strict confidentiality obligations;

  • Web analytics providers (e.g., Google Analytics), solely upon explicit user consent;

  • Public authorities, courts of law, or law enforcement bodies, strictly in cases provided by the legislation of the Republic of Moldova.

BAA “Legal Service” does not sell, lease, or transfer your personal data to third parties for commercial marketing purposes.

7. Data Retention Period

Data collected via contact forms that do not result in a legal assistance contract are retained for the duration necessary to handle and clarify the inquiry. Data related to executed legal contracts are retained for the term of representation and thereafter in accordance with statutory limitation and bar archiving regulations in Moldova. Web server logs are periodically purged or anonymized in accordance with IT security policies.

8. Your Rights Under Law No. 195/2024

As a data subject, you hold the following statutory rights:

  • Right of access (Art. 15): right to obtain confirmation and a copy of your processed personal data;

  • Right to rectification: right to request prompt correction of inaccurate or completion of incomplete data;

  • Right to erasure (“right to be forgotten”, Art. 17): right to request data deletion when no longer necessary, unlawfully processed, or consent is withdrawn;

  • Right to restriction of processing: right to restrict processing under conditions set by law;

  • Right to data portability: right to receive provided data in a structured, machine-readable format;

  • Right to object (Art. 21): right to object to processing grounded on legitimate interests;

  • Right not to be subject to automated decision-making (Art. 22): guarantee against decisions made solely by automated means/profiling without human intervention;

  • Right to withdraw consent (Art. 7(3)): exercisable at any time without affecting prior lawful processing;

  • Right to lodge a complaint: with the National Center for Personal Data Protection (CNPDCP) or the competent court of law.

Requests regarding the exercise of rights may be submitted via email to info.legalservice.md@gmail.com or by post to the registered office of BAA “Legal Service”. Responses are provided free of charge, without undue delay, and within one month of receipt (extendable by two additional months in complex cases under Art. 12(3) of Law No. 195/2024).

9. Automated Decision-Making

BAA “Legal Service” does not employ automated decision-making systems or profiling generating legal effects concerning data subjects.

10. Policy Updates

This Privacy Policy may be updated periodically. The current version will remain accessible on the legalservice.md website, indicating the date of the latest revision.